Privacy Policy
Last Updated: May 2026
At Ironwood Labz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or place an order.
Information we collect
We may collect the following information:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third-party payment providers)
- IP address and device information
- Website usage and browsing data
How we use your information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and account activity
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Sharing of customer information
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These may include shipping partners for order fulfillment and payment processors for secure transactions. We do not sell or rent your personal information to any third parties for marketing purposes.
Cookies and tracking technologies
Our website uses 'cookies' and similar technologies to enhance your experience, remember your preferences, and track website activity. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
If you have any questions about this Privacy Policy or our data practices, please contact us at info@ironwoodlabz.com.